If you have a newer HP printer, there may be an option to perform an automatic printhead/cartridge cleaning through the display area. Make sure your ink cartridge is installed correctly.If there is, you may have to remove it using a pin.īoth black and color ink needs to work correctly on your printer, so here is how to troubleshoot your printer’s color or black ink not printing. If that doesn’t work or your printer does not have that option remove your ink cartridge then check if any residue is blocking the ink slot. Refilling the cartridge may be difficult so purchasing a replacement cartridge is easier. Consider buying a replacement ink cartridge or refilling it yourself. This also may be because your printer is low on ink.This may be caused because the economode is on or the print density is set to low.If the print quality of your printer is poor, follow these steps. On the network configuration page, under general information, a network status of ready means your printer is connected if it says something different, use the information on the configuration page to resolve the issue. If your printer has buttons only, press the wireless and information buttons at the same time or press the wireless and start copy black buttons at the same time. If your printer has a display, print the page from wireless, network settings, or the setup menu. Reconnect your printer to the internet.Unfortunately, the HP print and scan doctor is not available for mac. If you have a windows device, download the HP print and scan doctor for windows.To restart your printer or router, unplug it, wait 60 seconds, and plug it back in.
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